Aquascaperoom Canada Inc. ("Aquascaperoom," "we," "us," or "our") operates the website https://aquascaperoom.ca (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
Information Collection and Use:
Aquascaperoom collects personal information such as names, email addresses, mailing addresses, and payment details provided voluntarily by users when they register on our Site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. We may use this information to process transactions, send periodic emails, improve customer service, and personalize the user experience.
Data Protection:
Aquascaperoom employs industry-standard security measures to protect the confidentiality, integrity, and availability of user information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Disclosure of Personal Information:
Aquascaperoom may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Cookies:
Aquascaperoom uses cookies to enhance user experience and track website usage. Cookies are small files stored on your computer's hard drive through your web browser that enable the Site's systems to recognize your browser and capture and remember certain information.
Your Consent:
By using our Site, you consent to our Privacy Policy.
Changes to This Privacy Policy:
Aquascaperoom reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be revised accordingly.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at info@aquascaperoom.ca
This Privacy Policy applies solely to information collected by Aquascaperoom through the Site and does not apply to information collected offline or through any other means.
As a family-run business since 2016, we're not just a store - we're your partners in aquascaping excellence. With years of expertise, we ensure every plant is expertly cared for, packaged, and shipped across Canada with utmost care. Trust us to deliver premium quality plants, perfectly primed for your aquarium. Join our community and experience the passion and precision that sets us apart.
Welcome to a world where your aquascaping dreams become a reality.
Shop now
Why Aquascaperoom Canada?
As a family-run business since 2016, we're not just a store - we're your partners in aquascaping excellence. With years of expertise, we ensure every plant is expertly cared for, packaged, and shipped across Canada with utmost care. Trust us to deliver premium quality plants, perfectly primed for your aquarium. Join our community and experience the passion and precision that sets us apart.
Welcome to a world where your aquascaping dreams become a reality.
Shop now
A+++ 5/5 Stars!
Great quality plants! Arrived super healthy and look forward to doing business in the future! A+++ 5/5 stars highly recommend!
Josh Payne (Facebook)
10 out of 10!
I place a very rushed order and contacted them to see if i can pickup in person .. they worked with me 100% and i was able to meet and pickup .. that shows that they really care about customers and their needs .. i was so happy and grateful i will for sure be ordering from them again in the future
Michael Pace (Facebook)
FAST SHIPPING!
My plant order came fast and was in excellent condition. They're all thriving and were obviously well cared for before shipping. Great service and I'll be ordering again.
Isobel Springett (Facebook)
Express Shipping with DOA!
The customer service here was absolutely above and beyond! I had 2 items arrive in not so good health but that probably happened during shipping and not because of the company, regardless I was refunded the 110% store credit for the items. Everything was well packed upon my next order and even came with a 72hr heat pack for the plants! I will do a lot more shopping here and will recommend it to anyone! Thank you Aquascaperoom!
Amanda MacKinnon (Facebook)
Keep up the great work Aquascaperoom!
just placed my third order I'm sure I'll be as happy as I was with last 2 orders
can't wait for my new plants thanks in advance aquascape room
Walter Murray (Facebook)
Only the best!
Amazing quality plants and amazingly packed! I don't think I will buy my aquatic plants from anywhere else! Also, amazing customer service! My LONGWEEKEND code didn't work so they refunded me the difference the next day! Highly highly recommend!!! Thank you so much aquascaperoom!!!
Meghan Davidson (Google)
Willing To Help!
100% satisfied with the service I received. I am new to the hobby and Leo took the time to answer any questions I had and even suggested a few products to help my plants thrive in their new home without harming any live stock.
John Burrows (Google Review)
Great Local Business
I have been in contact with the store since January in order to get the right selection of plants. Even with the pandemic and lack of supplies they were able to get my full selection which was pretty big. The quality of Tropica plants are impeccable. They answered all my questions and help me out with many tips regarding how to best plant my selection. If you wish to support a local business and get the best selection of plants 100% recommend using Aquascaperoom Canada.
Vincent Leroux @drinksandscapes
Amazing Service
Great service. On time Toronto pick-up. Received a follow-up email from Leo the next day asking about my satisfaction with their products and service. That doesn't happen everyday and it was very much appreciated. I will buy from Aquascaperoom again soon.
Andrew Wilson (Google Review)
Best Customer Service!
Such an amazing customer service. I ordered a few plants and some didnt look too good. I contacted them and they responded quickly. They took time to help me and walked me through what to do with the plants. They are very kind and understanding. I will be purchasing more from them in the future.
Juan Miguel C. Jara (Facebook)
Only the best!
I’ve been using live plants in my aquariums for a little over two years. I get a lot of them from the aquascaperoom website. I have never had any problems, all the plants arrive very healthy and I bought their fertilizer tablets and liquid fertilizer and both are amazing for helping keep my plants healthy. They got so much variety on the website and the shipping is amazing. I can’t recommend them enough, you won’t be sorry you bought plants from this amazing business.
Brittany Osmond (Facebook)
⭐10 out of 10
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
10 stars would be a far more accurate rating
Jenna Phinney (Facebook)
Aquascaperoom Is Excellent !
Excellent customer service , great products!
Jonathan Podzyhun @greatascape
A+++ 5/5 Stars!
Great quality plants! Arrived super healthy and look forward to doing business in the future! A+++ 5/5 stars highly recommend!
Josh Payne (Facebook)
10 out of 10!
I place a very rushed order and contacted them to see if i can pickup in person .. they worked with me 100% and i was able to meet and pickup .. that shows that they really care about customers and their needs .. i was so happy and grateful i will for sure be ordering from them again in the future
Michael Pace (Facebook)
FAST SHIPPING!
My plant order came fast and was in excellent condition. They're all thriving and were obviously well cared for before shipping. Great service and I'll be ordering again.
Isobel Springett (Facebook)
Express Shipping with DOA!
The customer service here was absolutely above and beyond! I had 2 items arrive in not so good health but that probably happened during shipping and not because of the company, regardless I was refunded the 110% store credit for the items. Everything was well packed upon my next order and even came with a 72hr heat pack for the plants! I will do a lot more shopping here and will recommend it to anyone! Thank you Aquascaperoom!
Amanda MacKinnon (Facebook)
Keep up the great work Aquascaperoom!
just placed my third order I'm sure I'll be as happy as I was with last 2 orders
can't wait for my new plants thanks in advance aquascape room
Walter Murray (Facebook)
Only the best!
Amazing quality plants and amazingly packed! I don't think I will buy my aquatic plants from anywhere else! Also, amazing customer service! My LONGWEEKEND code didn't work so they refunded me the difference the next day! Highly highly recommend!!! Thank you so much aquascaperoom!!!
Meghan Davidson (Google)
Willing To Help!
100% satisfied with the service I received. I am new to the hobby and Leo took the time to answer any questions I had and even suggested a few products to help my plants thrive in their new home without harming any live stock.
John Burrows (Google Review)
Great Local Business
I have been in contact with the store since January in order to get the right selection of plants. Even with the pandemic and lack of supplies they were able to get my full selection which was pretty big. The quality of Tropica plants are impeccable. They answered all my questions and help me out with many tips regarding how to best plant my selection. If you wish to support a local business and get the best selection of plants 100% recommend using Aquascaperoom Canada.
Vincent Leroux @drinksandscapes
Amazing Service
Great service. On time Toronto pick-up. Received a follow-up email from Leo the next day asking about my satisfaction with their products and service. That doesn't happen everyday and it was very much appreciated. I will buy from Aquascaperoom again soon.
Andrew Wilson (Google Review)
Best Customer Service!
Such an amazing customer service. I ordered a few plants and some didnt look too good. I contacted them and they responded quickly. They took time to help me and walked me through what to do with the plants. They are very kind and understanding. I will be purchasing more from them in the future.
Juan Miguel C. Jara (Facebook)
Only the best!
I’ve been using live plants in my aquariums for a little over two years. I get a lot of them from the aquascaperoom website. I have never had any problems, all the plants arrive very healthy and I bought their fertilizer tablets and liquid fertilizer and both are amazing for helping keep my plants healthy. They got so much variety on the website and the shipping is amazing. I can’t recommend them enough, you won’t be sorry you bought plants from this amazing business.
Brittany Osmond (Facebook)
⭐10 out of 10
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
10 stars would be a far more accurate rating
Jenna Phinney (Facebook)
Aquascaperoom Is Excellent !
Excellent customer service , great products!
Jonathan Podzyhun @greatascape
A+++ 5/5 Stars!
Great quality plants! Arrived super healthy and look forward to doing business in the future! A+++ 5/5 stars highly recommend!
Josh Payne (Facebook)
10 out of 10!
I place a very rushed order and contacted them to see if i can pickup in person .. they worked with me 100% and i was able to meet and pickup .. that shows that they really care about customers and their needs .. i was so happy and grateful i will for sure be ordering from them again in the future
Michael Pace (Facebook)
FAST SHIPPING!
My plant order came fast and was in excellent condition. They're all thriving and were obviously well cared for before shipping. Great service and I'll be ordering again.
Isobel Springett (Facebook)
Express Shipping with DOA!
The customer service here was absolutely above and beyond! I had 2 items arrive in not so good health but that probably happened during shipping and not because of the company, regardless I was refunded the 110% store credit for the items. Everything was well packed upon my next order and even came with a 72hr heat pack for the plants! I will do a lot more shopping here and will recommend it to anyone! Thank you Aquascaperoom!
