Thank you for visiting our event Calendar. We update this page regularly to keep our customers informed on anything new arriving or ship dates.
We ship Monday of every week unless otherwise outlined in the above calendar. Orders that are recieved after cut off (Sunday Afternoon) will be shipped the following Monday.
Express vs. Regular
Regardless of shipping option chosen at checkout, both Express and Regular shipping leave our facility (Pickering, ON) on Monday.
Our stock is always updated, we typically recieve 1-2 shipments a week of plants and other items for restock. They will be outlined in the above calendar.
Q: I recieved an email notification from a courier saying the package has been shipped outside of the shipping time?
A: This is usually a label creation notice (your label has been ordered) This doesn't mean your order was shipped.
Q: How do I track my order?
A: We have several methods of recieing/ checking tracking. Automatic emails will be sent to the email you provided. You may log into your aquascaperoom account to view orders & tracking information. If you do not recieve any emails from the courier please contact our team at email@example.com
Q:Do you ship to PO boxes?
A: The short answer is yes however, we are forced to use Canada Post for this method of shipping. We highly recommend creating a "Flex Address" with Canada Post. This allows us to have your package delivered to your closest post office & avoid any delays/ weather related DOA's. You can find more information about Flex Address's here
Keep up the great work Aquascaperoom!
just placed my third order I'm sure I'll be as happy as I was with last 2 orders can't wait for my new plants thanks in advance aquascape room
Only the best!
Amazing quality plants and amazingly packed! I don't think I will buy my aquatic plants from anywhere else! Also, amazing customer service! My LONGWEEKEND code didn't work so they refunded me the difference the next day! Highly highly recommend!!! Thank you so much aquascaperoom!!!
Willing To Help!
100% satisfied with the service I received. I am new to the hobby and Leo took the time to answer any questions I had and even suggested a few products to help my plants thrive in their new home without harming any live stock.
Great Local Business
I have been in contact with the store since January in order to get the right selection of plants. Even with the pandemic and lack of supplies they were able to get my full selection which was pretty big. The quality of Tropica plants are impeccable. They answered all my questions and help me out with many tips regarding how to best plant my selection. If you wish to support a local business and get the best selection of plants 100% recommend using Aquascaperoom Canada.
Great service. On time Toronto pick-up. Received a follow-up email from Leo the next day asking about my satisfaction with their products and service. That doesn't happen everyday and it was very much appreciated. I will buy from Aquascaperoom again soon.
Best Customer Service!
Such an amazing customer service. I ordered a few plants and some didnt look too good. I contacted them and they responded quickly. They took time to help me and walked me through what to do with the plants. They are very kind and understanding. I will be purchasing more from them in the future.
Only the best!
I’ve been using live plants in my aquariums for a little over two years. I get a lot of them from the aquascaperoom website. I have never had any problems, all the plants arrive very healthy and I bought their fertilizer tablets and liquid fertilizer and both are amazing for helping keep my plants healthy. They got so much variety on the website and the shipping is amazing. I can’t recommend them enough, you won’t be sorry you bought plants from this amazing business.
⭐10 out of 10
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 stars would be a far more accurate rating
Aquascaperoom Is Excellent !
Excellent customer service , great products!
A+++ 5/5 Stars!
Great quality plants! Arrived super healthy and look forward to doing business in the future! A+++ 5/5 stars highly recommend!
10 out of 10!
I place a very rushed order and contacted them to see if i can pickup in person .. they worked with me 100% and i was able to meet and pickup .. that shows that they really care about customers and their needs .. i was so happy and grateful i will for sure be ordering from them again in the future
My plant order came fast and was in excellent condition. They're all thriving and were obviously well cared for before shipping. Great service and I'll be ordering again.
Express Shipping with DOA!
The customer service here was absolutely above and beyond! I had 2 items arrive in not so good health but that probably happened during shipping and not because of the company, regardless I was refunded the 110% store credit for the items. Everything was well packed upon my next order and even came with a 72hr heat pack for the plants! I will do a lot more shopping here and will recommend it to anyone! Thank you Aquascaperoom!