AquascapeRoom Calendar
Plan Your Order Around Our Shipping Calendar
Check below for upcoming shipping dates, plant restocks, new arrivals, and holiday schedule changes. Orders are prepared on Mondays and typically ship Tuesday or Wednesday.
Plan Your Order Around Our Shipping Calendar
Check below for upcoming shipping dates, plant restocks, new arrivals, and holiday schedule changes. Orders are prepared on Mondays and typically ship Tuesday or Wednesday.
Check the calendar above for upcoming shipping dates, new arrivals, restocks, and schedule changes. We update it regularly so you can plan your order with confidence.
We prepare and ship orders on a weekly schedule to help ensure live products spend as little time in transit as possible.
We prepare, pick, and pack orders for the upcoming shipping days.
Most orders are dispatched from our Ontario facility on these days, unless the calendar above indicates a different schedule.
We may ship additional orders to nearby provinces or major Canadian cities when transit times and conditions allow.
Place your order before 1:00 PM ET for consideration in the next available shipping cycle. Orders placed after the cutoff will be prepared for a subsequent available shipping date. The calendar above takes precedence during holidays, weather holds, and schedule changes.
Express and Regular orders follow our scheduled dispatch days. Selecting Express does not mean your order will leave our facility on the day it is placed.
Express: Faster carrier transit after dispatch and qualifying DOA protection for eligible live products.
Regular / Ground: A practical option for dry goods and supplies when faster delivery is not necessary. Live plants shipped by Ground are not covered by our voluntary DOA Guarantee.
We typically receive one or two shipments of plants and other products each week.
Check the calendar above for planned restocks, new arrivals, and other inventory updates.
Arrival dates may change due to supplier schedules, transportation delays, or product availability.
Answers to common questions about dispatch, tracking, and delivery.
This is usually a label-created notification. It means your shipping label has been prepared, but your package may not yet have been handed to the courier.
Your tracking information will update as the courier scans and processes your package.
Tracking information is sent automatically to the email address provided at checkout. You can also sign in to your Aquascaperoom account to review your order details and available tracking information.
If you have not received your tracking email, please contact info@aquascaperoom.ca .
Yes. Orders addressed to PO boxes must be shipped using Canada Post.
You may also consider Canada Post FlexDelivery , which lets you direct eligible parcels to a participating post office for pickup.
Please keep in mind that post-office pickup and extended transit can add time before live products are received. Review our shipping and DOA policies before choosing a delivery method for live plants or livestock.
No. Express refers to the carrier service used after your order is dispatched. Orders still follow our preparation and scheduled shipping days.
Please refer to the calendar above for the next planned dispatch date.
Our team can help with shipping dates, tracking, and questions about your order.
Email Our Team →Thank you for visiting our event Calendar. We update this page regularly to keep our customers informed on anything new arriving or ship dates.
Shipping Frequency
We prepare orders on Monday of every week & ship across Canada on Tuesday & Wednesday (unless otherwise outlined in the above calendar)
We occasionally ship Thursday to neighbouring provinces or major cities across Canada. You can always reach us at info@auqascaperoom.ca if you have any questions or concerns regarding the shipment of your order.
Orders that are recieved after cut off (Sunday Afternoon) will be shipped the same week.
Order cut off time is at 1PM. If you order after 1PM (EST), your order will be packed and shipped on the next available ship date.
Express vs. Regular
Regardless of shipping option chosen at checkout, both Express and Regular shipping leave our facility (Pickering, ON) on Monday.
New Product
Our stock is always updated, we typically recieve 1-2 shipments a week of plants and other items for restock. They will be outlined in the above calendar.
Shipping FAQ
Q: I recieved an email notification from a courier saying the package has been shipped outside of the shipping time?
A: This is usually a label creation notice (your label has been ordered) This doesn't mean your order was shipped.
Q: How do I track my order?
A: We have several methods of recieing/ checking tracking. Automatic emails will be sent to the email you provided. You may log into your aquascaperoom account to view orders & tracking information. If you do not recieve any emails from the courier please contact our team at info@aquascaperoom.ca
Q:Do you ship to PO boxes?
A: The short answer is yes however, we are forced to use Canada Post for this method of shipping. We highly recommend creating a "Flex Address" with Canada Post. This allows us to have your package delivered to your closest post office & avoid any delays/ weather related DOA's. You can find more information about Flex Address's here