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Notice


2021-10-05
UPDATE #3

UPDATE #3
Things are really starting to get going on our end. We have officially found a new home for our family and now we have the task of finding the right location for the AR Headquarters. In the meantime we have secured a temporary location in Toronto and plan on having a soft opening before winter arrives.
Alot of you have been sending us messages about when we plan on restocking so we will answer that here: It'll be in weeks, yes! WEEKS

PS. We can't wait to get this ball rolling again!❤❤

Leo & Jay

2021-09-23
UPDATE #2

What? You thought we were gone for good? Not even close!
It's been some time since our last update but we have been up to our ears in work getting things ready to be moved. We'll be officially leaving Guelph next month and have a temporary location ready in Toronto to reopen Aquascaperoom while we establish a more permanent location.
 
To all our customers patiently waiting, we appreciate your feedback and check-ins during the last month.
 
❤❤❤❤❤
Leo and Jay
AR Team

2021-07-27
UPDATE #1

As we edge closer to our move we have made some adjustments to the business to allow for a easier move. The first major change is that will no longer be brining in fresh plants but rather liquidating our current stock to help lighten the move.
Another development in our plan is the possibility of a temporary location to run Aquascaperoom. The commercial space we are looking for is rather specific so it may take longer than we anticipate to secure. Another reason we may choose to do this is in the event we don't find an appropriate commercial space in time this will allow us to have a soft opening and bring in limited products for our customers to shop sooner rather than closing during that period.

Thank you to everyone continuing to wish us luck on this endeavor! It couldn't happen without all of your support!
We love you all!

Leo and Jay
AR Team

2021-07-06
We first want to take the time to thank each and every one of our loyal customers, who over the last 4 years have supported and helped our small business grow. We have even had the pleasure of meeting some of you through local pickups. When we first started Aquascape Room back in 2017, we never expected it to grow to where it is today. We could not have got here without you guys.
 
Let’s start with the news…
We (Jay and I) are moving... Yes, we are leaving Guelph Ontario and moving to Durham region. (For those not familiar with these areas, the distance between is about 120 KMS). This means Aquascape Room is going to need a new location and everything will need to relocate.
For those of you that have been following us for some time will remember the renovation we had for Aquascape Room earlier in the year. The renovation’s purpose was to streamline our processing, shipping and free up space for our storage temporarily while we decided where we were relocating. Now that we have a general location, we are using the opportunity to invest heavily in finding a permanent commercial space for Aquascape Room- much larger than what we currently have in Guelph.
 
So, what does this mean for Aquascape Room?
We will be slowing down significantly during the time we move and establish a new commercial location. We anticipate this to happen during the months of August and September.
As always, we will keep you guys updated as things progress.
Looking forward to the future!
 
Leo & Jay
AR Team

Amanda MacKinnon (Facebook)

Express Shipping with DOA!

The customer service here was absolutely above and beyond! I had 2 items arrive in not so good health but that probably happened during shipping and not because of the company, regardless I was refunded the 110% store credit for the items. Everything was well packed upon my next order and even came with a 72hr heat pack for the plants! I will do a lot more shopping here and will recommend it to anyone! Thank you Aquascaperoom!

Amanda MacKinnon (Facebook)

Jenna Phinney  (Facebook)

⭐10 out of 10

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 stars would be a far more accurate rating

Jenna Phinney (Facebook)

Jonathan Podzyhun @greatascape

Aquascaperoom Is Excellent !

Excellent customer service , great products!

Jonathan Podzyhun @greatascape

Walter Murray (Facebook)

Keep up the great work Aquascaperoom!

just placed my third order I'm sure I'll be as happy as I was with last 2 orders can't wait for my new plants thanks in advance aquascape room

Walter Murray (Facebook)

Josh Payne (Facebook)

A+++ 5/5 Stars!

Great quality plants! Arrived super healthy and look forward to doing business in the future! A+++ 5/5 stars highly recommend!

Josh Payne (Facebook)

Michael Pace (Facebook)

10 out of 10!

I place a very rushed order and contacted them to see if i can pickup in person .. they worked with me 100% and i was able to meet and pickup .. that shows that they really care about customers and their needs .. i was so happy and grateful i will for sure be ordering from them again in the future

Michael Pace (Facebook)

Isobel Springett (Facebook)

FAST SHIPPING!

My plant order came fast and was in excellent condition. They're all thriving and were obviously well cared for before shipping. Great service and I'll be ordering again.

Isobel Springett (Facebook)

Juan Miguel C. Jara (Facebook)

Best Customer Service!

Such an amazing customer service. I ordered a few plants and some didnt look too good. I contacted them and they responded quickly. They took time to help me and walked me through what to do with the plants. They are very kind and understanding. I will be purchasing more from them in the future.

Juan Miguel C. Jara (Facebook)

Brittany Osmond (Facebook)

Only the best!

I’ve been using live plants in my aquariums for a little over two years. I get a lot of them from the aquascaperoom website. I have never had any problems, all the plants arrive very healthy and I bought their fertilizer tablets and liquid fertilizer and both are amazing for helping keep my plants healthy. They got so much variety on the website and the shipping is amazing. I can’t recommend them enough, you won’t be sorry you bought plants from this amazing business.

Brittany Osmond (Facebook)

Vincent Leroux  @drinksandscapes

Great Local Business

I have been in contact with the store since January in order to get the right selection of plants. Even with the pandemic and lack of supplies they were able to get my full selection which was pretty big. The quality of Tropica plants are impeccable. They answered all my questions and help me out with many tips regarding how to best plant my selection. If you wish to support a local business and get the best selection of plants 100% recommend using Aquascaperoom Canada.

Vincent Leroux @drinksandscapes